Change your current plan

Objective

The following documentation describes how you can upgrade or downgrade your plan. This can be done at any time, allowing you to ensure the service is “right sized” to your needs.

Changing your plan

You can manage your plan through the profile section of the Tendocs website.

Open the Tendocs website in your browser.
Login if required, by clicking on the “Login” link in the menu bar.
Click on the “Profile” link in the menu bar to display the following screen.
Select the “Plan” link from the left hand navigation.
Your currently active plan will be displayed, along with a “Change Plan” link.
Click on the “Change Plan” link to display the available plans, and their features.
Select the plan you want to change to, then check the box to agree to the privacy policy and terms of service.

Upgrading your plan

In the case of an upgrade, your plan will change immediately. The upgraded plans subscription fee will be adjusted based on the time left until your next renewal.

You will immediately have access to the higher quota of documents, and any usage based billing will be modified to reflect the pricing of the new plan.

Downgrading your plan

In the case of a plan downgrade, your existing plan will apply until the next renewal date. At that point the new plan will commence according to the new pricing, quotas and additional usage pricing.